Hotel Residence Torino Centro

Very close to the train station (Porta Susa). Elegant rooms. Staff was helpful in providing directions in the area and was reliable on the wake-up call,

I had expressed a preference for a quiet room in my reservation, When I got in at 1 PM, the room was not yet ready, I was 'upgraded' to a somewhat larger room. When I asked if it was in a quiet area, I was told it was on the street side but the noise could hardly be heard from the third floor. When I got there, I could hear the traffic and went back to reception to request a room change. I was given a slightly smaller room on the quiet side of the building and was asked to move my stuff from the previous room to the new room. The new room key was demagnetized and I had to go back to reception again to get it remagnetized, When I finally got to the room,there was a very strong smell of smoke (all rooms are non smoking in the hotel). Fortunetely it faded on the second day witn the window opened during daytime. The staff followed up on the previous room key although I had returned it shortly after my move, Overall, it felt disorganized and I was frustrated that the staff did not understand that I did not want a bigger room but a quieter room - as listed on my reservation requests.

staff very helpful, cleanliness, big spacious rooms, good breakfast for 3 stars, location near to center and not rumorous.

very weak to none wireless signal in our room, closed main door at night and no ring.

It was extremely well placed and very comfortable. The staff were all very helpful and friendly.

It is one of those hotels where, when they say breakfast is until 10am, they actually mean that breakfast finishes and will be cleared away at (or even before) 10am. We arrived at 9.45am one morning and were asked to arrive earlier in future. We found this irritating.

The room was new, very big and clean. The hotel is near Metro and Train station. If I go back in Torino I will stay there again.

Large rooms, excellent attitude of breakfast chef, who went out of his way to provide a very early breakfast for us. Very good value for money

No, it was great.

Large and well furnished room; modern and spacious bathroom; personal safe in the room, very nice interior of the hotel; convenient location next to Porta Suza Station.

A few minor improvements can make it a four star hotel: the shower cabin is very small (compared with the big size of the bathroom); lack of some kind of moving stairs from the street to the reception floor; bed lights are not enough (25 Watt only) for reading; the number of hangers in the nice cupboard (4 at all) is not enough for a couple staying for a longer time (we stayed 7 nights); breakfast could be easily improved by better selection of cheese and fruits; lack of written information about the city.

A very good hotel in its category. Located next to Torino Porta Susa train station, which is handy if you travel by public transport, yet to the back of the station so reasonably quiet. The spacious and comfortable rooms have been pleasantly refurbished with lots of dark wood, which contrasts nicely with the light yellow paint on the walls. Rooms come equipped with a small kitchenettte. Front desk clerk went out of his way to help me.

Cleanliness of the room only 8 on 10. Some dust in one of the upper corners.

Excellent hotel, close to Torino center, modern, very clean

We could not adjust the ac

confortable, convenient, very clean, hotel staff very efficient and polite. The restaurant next is excellent and connected internally to the hotel; very convenient prices and good variety of food, the place is simple but in my opinion is perfect, the food is very fresh since local people have lunch there as well, there's a good recycling of food.

The hotel is in a very convenient location, minutes from Porta Susa and the new international station, and not far from the centre of Turin. It is a newly restored old building with some beautiful historic features, yet all modern facilities. The room we had was huge, and had an extra single bed, table and chairs, and a mini kitchen complete with cooker and fridge and all equipment in a cupboard. It was all spotlessly clean, and the bathroom was spacious too. The bed was the most comfortable we slept in of our entire holiday! For the price we paid it was an absolute bargain.

Nice and clean rooms and it came with breakfast. The breakfast had a good selection. Also free wifi.

Modern clean hotel. Comfortable beds and new, sparkling clean bathroom. Close to train station (porta susa not the one close to the main sites). Young evening reception Lady was one of the friendliest in Italy.

Wifi could not be used in room (315) as it didn't receive the signal there. But fine if you sat in corridor outside lift (hotel staff said it was due to the weather but worked fine closer to the wifi point). Took 20mins to get a coffee the first morning(sat) and when food ran out they didn't replace it - eg the meat. Otherwise breakfast was good for Italy.

very good with everything..

internet is not work with my computer, i think they set-up some limitation with internet.

Reception is very friendly and can provide all the necessary information. Room is very clean and comfortable. Price is very fair.

Really beautiful building, very stylish decor and original art. The City was nice. We liked the satellite tv with movies to book